Trust & safety

Every business on Tradecraft goes through a manual verification process before they can run a lookup or submit intel. We verify business identity, trade license, and insurance coverage. Unverified accounts have zero data access.

This is not a public review site. No anonymous submissions. No consumer-facing profiles. The network exists exclusively for verified contractors doing legitimate due diligence before committing to a project.

Members submit structured data — numeric ratings on dimensions like payment reliability, communication quality, and professionalism — rather than open-ended text. This reduces the surface area for emotional, defamatory, or harassing language.

Notes are optional and are passed through an AI neutralizer that strips emotional language, slurs, and third-party names before storage. The original text is retained only in an audit log for legal purposes and is never displayed to other Members.

Severity-level flags — non-payment, chargebacks, misrepresentation, threats — require uploaded documentary evidence (invoices, contracts, communications) to affect a client's risk score. A flag with no evidence is recorded but carries no scoring weight.

This prevents a Member from tanking a client's score with an unsubstantiated accusation.

Every submission goes through an AI classification pass (defamation risk, emotional language, unsupported accusations) followed by a human moderation review for anything that doesn't auto-approve cleanly. Moderators can approve, reject, request more information, or escalate.

Submitters receive email updates at each stage. Rejected submissions do not affect scores and are not visible to other Members.

Client lookup pages carry a noindex, nofollow robots directive. Client data is never surfaced on a public-facing page, never exported in bulk, and never shared with third parties.

Tradecraft is explicitly not a consumer reporting agency and may not be used for employment, housing, credit, or insurance decisions. This prohibition is enforced in our Terms of Use.