Every Bid Is a Bet on a Stranger.
Tradecraft is the private intelligence network where verified home-service businesses share what clients are actually like, before you commit a single hour.
No long-term contracts. Cancel anytime.
- 3 RPTPayment TimingFinal payment 30+ days late
- 4 RPTScope ChangesFrequent mid-job additions
- 6 RPTCommunicationResponsive, clear decisions
Built for the Trades
- General Contracting
- HVAC
- Plumbing
- Electrical
- Roofing
- Landscaping
- Painting
- Flooring
- Masonry
- Pool & Spa
The Client Always Sounds Fine on the Phone.
Then you show up. Then the problems start. And there's no way you could have known — until now.
The Non-Payer
They dispute the invoice, delay indefinitely, or vanish after final walkthrough. You eat the labor and materials. Then they do it to the next crew too.
The Scope Creeper
Small job becomes a big job. Budget stays the same. You're three weeks in on something that was supposed to take four days, and you can't walk away.
The False Claim
Damage you didn't cause. A public post you can't remove. Legal threats over work you completed correctly. One client like this can define your entire year.
Payment Reliability
How reliably the client pays invoices on time and in full, from deposit through final balance.
Communication Quality
How responsive, clear, and respectful the client is throughout the project.
Punctuality
Whether the client shows up for walkthroughs, decisions, and access windows when scheduled.
Professionalism
How the client treats your crew, subcontractors, and on-site staff.
Scope Change Frequency
How often the client adds, removes, or renegotiates scope after work has begun.
Access Issues
How readily the client provides access to the jobsite when needed.
Permit / HOA Friction
Whether the client creates delays around permit pulls or HOA approvals.
Safety Concerns
Conditions on-site that affect the physical safety of your crew.
Aggressive Behavior
Client was verbally aggressive, threatening, or intimidating toward crew or management.
Public Posting Threats
Client threatened to post complaints online as leverage during or after the project.
Chargeback / Dispute
Client initiated a payment dispute or chargeback through their card issuer or bank.
Legal Dispute
Client threatened or initiated legal action related to the project.
Non-Payment
Client refused or failed to pay the final balance after work was completed.
Refused Access
Client blocked or restricted site access after work had begun.
Unsafe Conditions
Client failed to disclose conditions that created safety risks for the crew.
Confrontation
A confrontation occurred on-site that required de-escalation or ended the working relationship.
Scope Misrepresentation
Client materially misrepresented the scope or condition of the job at intake.
Repeated Cancellations
Client repeatedly cancelled scheduled work windows, causing significant delays.
Chargeback After Completion
Client initiated a chargeback after work was completed and accepted.
Third-Party Interference
A third party — property manager, spouse, or tenant — undermined or obstructed the project.
A Closed Network. Structured Intelligence. Under Sixty Seconds.
Get Your Business Verified
We vet every business before access. Every data point comes from a real, operating contractor.
Look Up a Client Before You Bid
Search by name, phone, email, or address. Get a risk read and a confidence score in seconds.
Submit Intel After the Job
Report payment, scope and communication in a structured form. Anonymous, neutralized, moderated before it counts.
Built to Protect Everyone in the Room.
Strict moderation, legal safeguards, and total anonymity to clients. The network only works if it's fair.
Read the Trust & Safety PolicyHuman Moderation
A person reads every submission. Severe signals need supporting evidence before they affect a risk read.
Defamation Filters
Language that could expose the person reporting or create liability is stripped before a record ever goes live.
Anonymous by Design
Clients never see who reported them. Only the aggregated, anonymized signal reaches other contractors.
Built Differently. On Purpose.
A private network, not a public site. An intelligence tool designed for contractor risk management.
Fuzzy Client Lookup
Match by name, phone, email, or address, even when clients use different contact info across jobs.
Structured Submissions
No freeform rants. Every report is a guided, scored form.
Defamation-Resistant
No public profiles. Severity claims require evidence and moderation.
Completely Private
Only verified businesses get in. Search engines and clients see nothing.
Simple Plans. A Network That Rewards Contribution.
On the free tier, every approved intel submission earns network credits. Credits extend your monthly lookup quota.
- Submit Intel
- Approved
- +10 Credits
- More Lookups
Unlimited lookups
For operators who run intake every week. No credits spent on lookups.
Unlimited lookups
For franchises and large home-service networks. Arranged directly with us.
$9/mo, Locked for Life
First 100 contractors with 5+ approved reports get Pro-level access at $9/mo, locked in forever, never price-adjusted. 100 slots remaining