Verified Contractors Only · Not a Public Review Site
Every Bid You Submit
Is a Bet on a Stranger.
Tradecraft is the private intelligence network where verified home-service contractors share what clients are actually like — before you commit a single hour.
No long-term contracts. Cancel anytime.
Built for the Trades
- General Contracting
- HVAC
- Plumbing
- Electrical
- Roofing
- Landscaping
- Painting
- Flooring
- Masonry
- Pool & Spa
The Client Always Sounds Fine on the Phone.
Then you show up. Then the problems start. And there's no way you could have known — until now.
The Non-Payer
They dispute the invoice, delay indefinitely, or vanish after final walkthrough. You eat the labor and materials. Then they do it to the next crew too.
The Scope Creeper
Small job becomes a big job. Budget stays the same. You're three weeks in on something that was supposed to take four days, and you can't walk away.
The False Claim
Damage you didn't cause. A review you can't remove. Legal threats over work you completed correctly. One client like this can define your entire year.
Payment Reliability
How reliably the client pays invoices on time and in full, from deposit through final balance.
Communication Quality
How responsive, clear, and respectful the client is throughout the project.
Punctuality
Whether the client shows up for walkthroughs, decisions, and access windows when scheduled.
Professionalism
How the client treats your crew, subcontractors, and on-site staff.
Scope Change Frequency
How often the client adds, removes, or renegotiates scope after work has begun.
Access Issues
How readily the client provides access to the jobsite when needed.
Permit / HOA Friction
Whether the client creates delays around permit pulls or HOA approvals.
Safety Concerns
Conditions on-site that affect the physical safety of your crew.
Aggressive Behavior
Client was verbally aggressive, threatening, or intimidating toward crew or management.
Review Threats
Client threatened to leave negative reviews as leverage during or after the project.
Chargeback / Dispute
Client initiated a payment dispute or chargeback through their card issuer or bank.
Legal Dispute
Client threatened or initiated legal action related to the project.
Non-Payment
Client refused or failed to pay the final balance after work was completed.
Refused Access
Client blocked or restricted site access after work had begun.
Unsafe Conditions
Client failed to disclose conditions that created safety risks for the crew.
Confrontation
A confrontation occurred on-site that required de-escalation or ended the working relationship.
Scope Misrepresentation
Client materially misrepresented the scope or condition of the job at intake.
Repeated Cancellations
Client repeatedly cancelled scheduled work windows, causing significant delays.
Chargeback After Completion
Client initiated a chargeback after work was completed and accepted.
Third-Party Interference
A third party — property manager, spouse, or tenant — undermined or obstructed the project.
How Tradecraft Works
A closed network of verified businesses sharing structured intelligence — in under 60 seconds.
Get Your Business Verified
We vet your business before you get access. This keeps the network clean and ensures every data point comes from a real, operating contractor.
Look Up Any Client Before You Bid
Search by name, phone number, email, or address. Get a risk level and confidence score in seconds — before you ever send an estimate.
Submit Intel After the Job
Report payment reliability, scope discipline, and communication quality in a structured form. Anonymous. AI-neutralized. Moderated before it goes live.
Built to Protect Everyone in the Room.
Strict moderation. Legal safeguards. Anonymous to clients.
Human Moderation
Every submission is reviewed by a human moderator. High-risk flags require supporting evidence before they can affect a client's risk profile.
Defamation Filters
Defamation filters run on every submission. Language that could expose a reviewer or create liability is stripped before the record ever goes live.
Anonymous by Design
Clients can never see who reported them. Your identity is never exposed — only the aggregated, anonymized signal is surfaced to other contractors in the network.
Built Differently. On Purpose.
Tradecraft isn't a review platform. It's an intelligence tool designed specifically for contractor risk management.
Fuzzy Client Lookup
Match by name, phone, email, or address. Partial matches surface related records — even when clients use different contact info across jobs.
Structured Submissions
No freeform rants. Every submission is a guided, scored form. AI strips language that could expose the reviewer or create legal liability.
Defamation-Resistant
No public profiles. Reviewer identities are never exposed. Severity claims require evidence and go through moderation before they go live.
Completely Private
Only verified home-service businesses can access or submit intel. Search engines see nothing. Clients see nothing. It stays inside the network.
Simple Plans. A Network That Rewards Contribution.
On the free tier, every approved intel submission earns you network credits. Credits extend your monthly lookup quota — the more you contribute, the more access you get.
Pro
$29/mo
Unlimited lookups
For solo operators who run intake every week. Locality & value views.
Business
$59/mo
5 seats, unlimited lookups
Shared client intelligence across your entire team.
Founding Member · $9/mo Locked for Life
First 100 contractors with 5+ approved reports get Pro-level access at $9/mo — locked in forever, never price-adjusted. 100 slots remaining.
The Trades That Join First
Protect Themselves First.
Early members get founding pricing — locked in for life.